Home Improvement and Remodeling Contractor Servicing northeast Ohio and Southeast Michigan
Founded in 1990, Arnolds Home Improvement is an award-winning home improvement and remodeling contractor, our offices located in Toledo, OH, and Temperance, MI provide services throughout northwest Ohio, and southeast Michigan. Our mission is to provide value, comfort and convenience for clients through personal and caring service. Arnolds Home Improvement was named 2012 Remodeler of the Year by the Home Builders Association of Toledo and has an A+ rating with the Better Business Bureau. For additional information or a free, no hassle estimate, call 419.476.9600 or visit www.arnoldshomeimprovement.com.
Keywords: Roofing contractor, new roof, roof repair, siding, windows, gutters, insulation.
Interview Q&A
How long have you been in business?
27 years
What is your primary product or service?
General contractor, specializing in roofing, siding, windows and doors, insulation, gutters, kitchen and bath remodels, all types of repairs and much more.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have always been an entrepreneur. Whether cutting grass, cleaning parking lots or shoveling snow, I have always enjoyed helping people and making a little money.
When I was 16, a friend of mine asked me if I wanted to help his brothers-in-law, Toledo firefighters Tom Dugan and Tom Farley, with a few roofing jobs. After a couple of weeks, I was hooked; heights never bothered me and I enjoyed the hard work. I worked with them until I was 18 years old, when an injury to Tom D. presented me with the opportunity to purchase their tools and truck. The next day, I started Arnolds Roofing.
I love my job. If I didn't have passion for what I do, we wouldn't be in business today.
Our goal is to be a resource for home owners and provide our customers
with the best possible experience.
Like a lot of start-up businesses, those early days were hard. Most days I would wake up at 4 or 5 in the morning, head to the job site and work with the guys all day long. Then I would go home, get cleaned up and go out to my estimate calls in the evening. Some days I wouldn't get done with everything until 1 am. Looking back, I wouldn't change a thing.
When I started back in 1990, I wanted to bring a customer-focused, service-oriented mindset to the home improvement field. The idea of being able to help people understand and work their way through to a successful home improvement project is why I started Arnolds Roofing.
To this day, that has not changed.
How do you differentiate yourself from other businesses in your category and area?
Our relentless commitment to making sure our customers are completely satisfied is still priority number one. We still hold very true to our core values of operating this company with complete honesty and integrity. We don't telemarket and don't employ pushy, aggressive, annoying sales people.
We understand that Arnolds Home Improvement is only as good as the laborer on the job site cleaning up. I could be the best business owner in the world, but to our customers, we are only as good as the people they deal with.
We work hard to educate and provide home improvement resources, tips and information to help you better understand your home improvement project, what to ask before hiring a home improvement company and how best to work with a home improvement contractor.
We still think it's important that when you call our office, we answer the phone. That is why our office is staffed with knowledgeable service professionals to answer questions and assist with scheduling your free, no-hassle estimate.
How many locations do you have and do you have plans to expand?
Currently we have 2 locations; Toledo, Ohio, and Temperance, Michigan
What type of payments do you accept?
Check, Credit Card, Cash, and we do offer financing.
Which areas do you service?
In the greater Toledo area we serve a wide range, including Ann Arbor to Findlay and Port Clinton to Defiance.
Who owns your company or runs daily operations?
Jason Arnold is the Owner, and Bill Balash is our General Manager.
What are your hours of operation?
We are open 24 hours a day, 7days a week.